OCCUPANCY
Maximum capacity of the villa is 6 persons and in order to comply with the State of Florida fire regulations this must not be exceeded.  The renters must treat the property, it's furniture, fittings, utensils and other facilities with respect. Any loss or damage must be reported immediately to the Management Company. The group's leader is responsible for paying for losses, damage or breakages. The owners reserve the right to withhold any funds from the security deposit to pay for any loss or damage caused to the property or its contents by any member of the group. The villa is available for occupancy from 5pm on the day of arrival until 10am on the day of departure. You agree to permit the Management Company or their Agents reasonable access to the property to carry out any necessary maintenance.

Please note  NO PETS ARE PERMITTED unless prior written agreement is made with the owners.

PAYMENTS AND DEPOSITS
A non-refundable deposit of £100/US$175 per booking is required. The outstanding balance is payable 8 weeks prior to the start of your occupancy. For bookings made less than 10 weeks prior to the start of your occupancy, the full balance is due immediately.

CANCELLATION - BY YOU
If any member of your group needs to cancel the booking, we would ask that we be informed immediately in writing or email, duly countersigned by the group leader. Cancellation will be effective from the date it is received by us. Cancellations are subject to charges detailed below as a percentage of the total amount due dependent on the time you cancel.
Cancellation notice given
More than 8 weeks = Deposit only
8 weeks to 0 days= 100% of the rental charge
Note For most reasons beyond your control cancellation will be covered by your travel insurance. But cancellation due to financial reasons or no longer wishing to travel is unlikely to be included in your travel insurance.

CANCELLATION - BY US
In the unlikely event that due to circumstances beyond our control, we need to make changes to or cancel your booking, we will inform you as soon as possible. We reserve the right to cancel any bookings at any time, and will only be held liable to refund Monies already paid by you the client. (Including the £200/US$350 security Deposit). In cases of ‘force majeure’ your booking may need to be terminated prior to the scheduled conclusion of your booking. This however is extremely unlikely to occur although if the situation arises we will not be able to offer refunds, pay compensation or reimburse you for any expenses you may incur. Your travel insurance may cover you for these events.

SWIMMING POOL
Additional Pool heating can be requested at time of booking or direct with our management company on a day by day basis upon arrival. Please understand that it is not possible to guarantee the temperature of the pool which to some degree is dependant on the local weather.
All children must be supervised at all times, and also caution must be taken around wet areas. The owners and management company do not accept responsibility in the event of injury or death caused as a result of the use of the pool.
For your safety glass is not permitted in the patio/pool area. If any person(s) shall be unable to use the swimming pool at the villa due to repair or maintenance for a period in excess of 7 days there will be a refund made of 5% of the daily rental charge for each day the pool is unusable. No such refund will apply to a period of 7 days or less. The owners and their agents do not accept liability for injury howsoever caused, during the use of the pool and the surrounds of the pool. Guests are expressly forbidden to allow children to use the pool without adult supervision. Under the terms of our Florida state hotel/motel licence, the pool door is alarmed for the protection of children. This alarm should not be tampered with and a fine will be imposed if this rule is ignored.

SMOKING
There is a no smoking policy inside the villa and the garage, but guests may smoke around the pool and gardens.

WEBSITE AND BROCHURE DESCRIPTION
Whilst all information supplied on the website and in our brochure is believed to be correct and to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form part of any contract.

COMPLAINTS
Things do occasionally go wrong, and we promise you we will make our best efforts to rectify faults to your satisfaction. Please inform our local management company quickly to allow them to get the problem rectified as soon as possible. If you are not satisfied with the solution please let us know in writing (or email). We will not accept liability for any dissatisfaction or other complaints not reported to our local manager during your stay.

FORCE MAJEURE
Unfortunately we cannot be held responsible nor accept any liability where we are prevented from fulfilling our contractual obligations by "force majeure". These include but are not limited to, war, threat of war, civil commotion or strife, hostilities, strikes and other industrial disputes, natural disaster, fire, acts of God, terrorist activities, technical difficulties with transportation and utilities, closure of ports or ferries, quarantine, epidemics, weather conditions, government action or other events outside our control. Your travel insurance may cover you in some of these events.

GOVERNING LAW
This agreement shall be construed in accordance with and governed by the law of England and Wales and each party agrees to submit to the non-exclusive jurisdiction of the courts of England and Wales.

LIABILITY
WE DO NOT ACCEPT LIABILITY FOR ANY INJURY, DAMAGE OR LOSS SUSTAINED BY ANY MEMBER OF YOUR GROUP OR ANY PERSON WHO ENTERS INTO THE VILLA DURING YOUR CONFIRMED RENTAL PERIOD EITHER BY YOUR INVITATION OR NOT, EXCEPT WHERE ANY PERSONAL INJURY OR DEATH IS ATTRIBUTABLE TO OUR NEGLIGENCE.

INSURANCE
IT IS STRONGLY RECOMMENDED THAT YOU AND ALL MEMBERS OF YOUR PARTY TAKE OUT HOLIDAY TRAVEL/MEDICAL INSURANCE TO COVER CANCELLATION FEES AND ANY OTHER LOSSES THAT MAY OCCUR. IT IS YOUR RESPONSIBILITY TO ENSURE THIS IS SUFFICIENT.

PASSPORTS
From October 2004, all British visitors must have their own machine readable (i.e. the red EEC style) passports, children are not able to travel on their parents passport from October 2004.
Up to date information regarding the passport and visa changes can be found at the following links: